Questions and Answers

Are you planning on bringing back the charge pack with power supply?

" I wanted to order the charge pack with power supply you had on your site, but…

How do you get the mouth piece out, is there a snap of some sort to undo? I'm having difficulty removing mine

I pinch and pull, it does take a little effort be careful not to pull too hard…

If a unit is unusable, can it be returned?

"My Ff2 worked great for about a week but then it stopped. I sent in for repair…

How long can I use a concentrate pad before it needs to be replaced?

We've heard very good feedback about people soaking the pads in rubbing alcohol…

Battery...

"Why does your company say I should only expect 60 days out of the supplied…

I love to run my vape through a water pipe to cool the vapor. Any plans to make a FF2 attachment for bubblers?

I think that this is unlikely. The FireFly2 vaporizer has a very long vaporizer…

Will Firefly create a battery charger, that will charge a dead battery while you're using the backup battery?

"You have both batteries down at the same time and can't use either if they're…

can you tell me where the firefly 2 is made

I believe they're made in Washington state but don't quote me on that. That's…

Are these medical gummies available in New York?

Baked Bros products are currently only available in Arizona. Furthermore, (at…

Metal Fume Testing

"Has the Firefly 2 been tested for metal fumes when the chamber is heated…

Although I get a good buzz, I never see or exhale any vapor. Am I doing something wrong?

Its usually hard to notice vape from the first draw, yet it tastes so good and…

I am a Firefly2 newbie and I cannot get a good draw from it. I do not get the vapor smoke.

In my experience, this is related entirely to how you pack the bowl. You should…